Tata takes that seriously. Similar threads S. Replies 7 Views 8, Dec 8, sumit Locked never buy tata photon plus they are cheating. Replies 15 Views 14, Jul 2, Anamul. Joe Maxpayne Jun 12, Archive. Replies 3 Views 18, Nov 19, x Sovon Mukherjee Dec 5, Archive. Replies 5 Views 3, Apr 4, vishjack. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. By continuing to use this site, you are consenting to our use of cookies. When I tried to call them, no one picks up.
When I log an online complaint www. When I try to pay online to avoid this irritation, the Tata docomo system throws an error that my account is deactivated.
Kindly provide your assistance Disappointed customer Krishna VP [email protected]. But now I got my bill as Rs. Calling and pending Dear sir i have used Tata photo in and deactivated it.. Issue in closing the connection I'm trying to cancel my tataphoton plus connection for the past 6 months.
I have not touched the device for six months. I placed my cancellation request in August last year and they said our representative will call you. After 3 days I got a call from customer care executive. I explained to him that I need to surrender the connection. He was talking about all kind of promotions and waivers recommended for me if I use the device.
I denied all those and strongly said that I need to close my connection. He promised me that after 15 days my connection will be closed. But within those 15 days I got the bill for previous month. Then I again called them and explained.
This time they said "You make the payment then we will close the connection". I paid then again I raised a cancellation request. Again they said it will be closed in 15 days. I said ok. After a month, I got the bill again. This time I lost the patience and called them and said clearly that I will not pay because I am not using the device.
They accepted the fault is on their side but asked me to pay the bill. I quoted all the reference numbers. No use. By this time my bill was This time I spoke politely and asked for resolution. They said we are waivering five hundred you Pay and we will close the connection.
I agreed and paid What a fool I am! This is the worst part. Now what I should do? The customer care representatives act as if they don't understand my problem and they cut the call in between.
I have around 10 reference numbers for all the calls I made. This time I am very sure that I will not pay this amount. If they send a legal notice I am ready to face it legally. My connection number is Mail : [email protected]. Not working properly Dear Anthony, We have received your complaint and we will ensure it is resolved soon. We sincerely apologize for the inconvenience caused to you. We request you to kindly provide us the Tata Photon Plus connection details.
For any further assistance please mail us at [email protected] or you can call us on Speed is very slow Dear Mr, Kapur, We regret the inconvenience. Previous 1 2 3 Next.
I agree. Log in Register. Submit Complaint. Tata Photon Plus. India, Tamil Nadu. Consumer complaints and reviews about Tata Photon Plus. Apr 26, Sep 16, For the last one month the speed was very slow. The download speed is 0. I complained vide docket no. The reason for the above three complaints was because the customer care gave false promises of sending their executive "within 24 hrs" but as usual they failed to even call back to me. After lot of follow up I got a call from Tata Indicom and they told that this is a network problem and due to server overloading they can not do anything.
Further , they were not in a position to tell when this problem will be over. In their automated generated mail they have mentioned that if the customer is not satisfied they can call the nodal officer on[protected] but this number is never accessible. In the nut shell the Photon Plus is run by unprofessional group with a team of insensitive customer care. They are simply duping the customers promising a speed of 3. So please beware of them. Dear Customer Greetings from Tata Indicom!
We apologize for the inconvenience you had to go through. Please be informed that your complaint has been forwarded to concerned department and will revert shortly. However, we cannot assure you a confirmed date or time. Should you require any further assistance please mail us at Customer. Tata Photon Plus — No activation altough connection has been provided few days back Hi.. I have taken a connection on the day o[censored]gadi.
Their agent came and took money, but no receipt. Again no activation since last few days despite number of calls. Please help me on this. Eswar Kumar.
My Tata photon plus number [protected] and my plan is per month, Tata photon plus speed is incredibly slow. Once I am complaint the same to your care and that time most probably days this connection is working good speed, but last four days this connection is running very very slow.
In this connection please rectify the same for your good relationship to us. Thank you Reply. Tata Photon Plus — slow internet connection I have been complaining regarding slow internet connection.
There is no response from the tata photon people. They have a horrible customer service. TaTa Photon Device — not got internet connectivity for more than 2 weeks I have taken Tata Photon device 2 weeks back and submitted all the documents as per the agents suggestion.
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